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Servicing

Biomass boilers generally require very little maintenance, however to ensure a Biomass boiler continues to run efficiently and to prolong the life of an installation regular servicing is recommended.


BRONZE SERVICE • Level 1

Price: On Application, but it will include Labour. Travel @ 0.45p per mile. Parts extra if required.

  • An inspection of the gas chamber
  • Clearing and checks of the ash grates
  • All door seals checked
  • Temperature and other sensors checked
  • Checks of the furnace
  • Cleaning of the boiler combustion chamber and inspection of the flue
  • Checks and clearing of all fans and operation through scale
  • Ash discharge system checked and run in manual to clear
  • Checks on seal of flue
  • Check operation of controls are correct
  • Functional check of the safety thermostat
  • Functional check of the back burning safety thermostat
  • Functional check of the fire-extinguishing water valve
  • Functional check of the safety circuit
  • Check flame sensor
  • Check current measurement sensor
  • Checks on all valves, hoses and compressor
  • Check system pressure
  • General heating component and pipe work check.

SILVER SERVICE • Level 2

(includes all Bronze Service level 1 plus)

Cost: On application = 1 major service per annum  or 2 small services twice per annum.
Parts extra if required. Travel @ 0.45 p per mile.

  • Fuel store service
  • Fuel loading method
  • Clean out Fuel Store
  • Ash Removal
  • Ash disposal service

GOLD SERVICE • Level 3

Cost: On Application. Parts extra if required. Travel @ 0.45p per mile.

  • Tune Up of Boiler to maximise fuel efficiency
  • Calibrate Flow meter
  • Boiler Chat Hotline Access 24/7  Usual charge @ £1. Per minute
  • Inhibitor Top Up
  • Clean Out Flue

ADDITIONAL SERVICES

1. Boiler Hot Line.

  • Chat to our engineers – 5 days per week during office hours :  8.30 – 17.00 : Call – No to be confirmed
  • Chat to our engineers – 24/7 :  Call – No to be confirmed
  • Special dedicated lines charges £2.00 per minute or £5.00 per minute

2. Training Day  

  • (Cost dependant on boiler system make and size
    Less than 199 Kwh)
  • Plus 200 Kwh
  • Travel Cost @ 0.45 pence per mile
  • 1 Day workshop with Scot Heating Company Technical Engineer
  • Based on your site with your boiler
    Full in depth system training to include:
  • Setting up of fuel system
  • Setting up of O2
  • In depth self maintenance instruction with instruction pack

3. Heat Exchange Service


4.  Energy Management Service 

  • Full diagnostic / daily analysis / Monitoring Service.
  • To ensure Boiler runs trouble free 24/7 with 100% efficiency

5. Insurance Claim investigation


6. Site / Boiler Risk Assessments


7. Emissions Testing


8. Inhibitor Top Up


9. Clean out Flue


10.  Adhoc Boiler Repairs

  • Call out charge £  On Application.
  • Mileage charged @ 45 pence / mile

11.  Adhoc Fuel System Repairs